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Need help? Ask Kai

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Connect with vetted local professionals you can trust. From small fixes to big projects, we make it simple.

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Vetted pros, secure payments, and dedicated support

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Every pro is verified and reviewed for your peace of mind.

For Homeowners

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Pay safely on the platform. Funds are protected every step of the way.

How It Works

Dedicated Support

Real people, real help. We're here when you need us.

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How Ask Kai works

Tell us what you need

Post your job in minutes. It's quick and easy.

Get matched with vetted pros

We connect you with trusted local professionals.

Compare & chat

Review quotes, ask questions and choose with confidence.

Get the job done

Work begins, payment is safe and support is there.

Ask KAI In Action

From request to payment, see how Ask KAI keeps you informed at every step.

Quote issued

Clear, detailed quotes so you can decide with confidence.

Deposit recorded

Your deposit is securely held on the platform

Thandi Needs urgent, trusted help

Distress, safety, and clarity matter from the very first message.

Thandi 08:17

Hi Ask KAI, I need urgent help. There is water coming through my ceiling and I am worried it is getting worse.

Ask KAI 08:17

I am here to help, Thandi. Please share your area, a photo if you can, and whether there is any immediate safety risk.

Thandi 08:19

I am in Sandton. It looks like a burst geyser. Water is coming through the ceiling near the passage light.

Thandi 08:20
photo-ceiling.jpg photo-geyser-area.jpg photo-water-damage.jpg
Ask KAI 08:20

I am structuring your request and searching the vetted provider network for someone suitable nearby.

Ask KAI 08:28

We found a match: Mark Bennett, a vetted plumber nearby. Ask KAI will issue an estimated quote before dispatch.

Ask KAI 08:29
PDF Estimate.pdf

Estimated repair: R1,850
Deposit to dispatch: R450
Balance on completion: R1,400

Pay deposit Decline quote
Ask KAI 08:30

Deposit secured: R450. It is safely held to help protect both sides before work starts.

Mark Bennett 08:32

I got the deposit notification from Ask KAI. I am on my way.

Mark Bennett 09:06

I am at the gate. My Arrival / Security OTP is 482913.

Thandi 09:06

Ask KAI, Mark says the Arrival / Security OTP is 482913. Please confirm this is the right provider.

Ask KAI 09:06

OTP confirmed. This matches the vetted provider assigned to your job.

Thandi 09:07

Mark, the OTP is confirmed. You can come in now.

Ask KAI 09:08

The job is now underway. Ask KAI is keeping the service conversation, updates, and accountability in place.

Mark Bennett 13:42

The work is complete. Final invoice: R1,850.
Deposit paid: R450.
Balance due: R1,400.

Approve and pay R1,400 Raise query
Ask KAI 13:43

Payment is complete and the job is closed. Please rate Mark Bennett and the finished work.

Ask KAI 13:43

If something does not look right, you can raise a concern and Ask KAI will keep the quote, payment, arrival code, and conversation together.

Hi! What can we help you with today!

06:01

I need an electrician to fix my DB.

09:42

We've matched you with 3 vetted electricians.

View pros 09:43

I'll go ahead.

09:53

Deposit paid

R1,225 Secure on Ask KAI 09:55

Arrival OTP

Your code is 3921 Valid for 10 minutes 10:15

OTP confirmed.

10:50

Payment complete

Thanks! Job marked as completed. 12:03
Screen 1 of 6 Request

Ask KAI is with you every step of the way.

Mark Bennett Protected job. Clearer payment steps.

Clearer expectations, deposit steps, and customer updates help protect his time, workmanship, and reputation.

Arrival OTP

Verify arrival with a one-time code for your security.

Support trail

All messages and updates are tracked in one place.

Payment complete

Release payment only when you're happy with the work.

For homeowners

More choice. More clarity. Less stress.

  • Find trusted local professionals
  • Compare quotes and timelines
  • Secure payments on the platform
  • Support when you need it
Post your job
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For service pros

More quality jobs. Fairer fees. Real support.

  • Get matched with the right jobs
  • Showcase your skills and reviews
  • Get paid securely and on time
  • Dedicated support, every step of the way
Join as a pro
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